Business support options

These options are for businesses that need an expert assessment, defined project work, or ongoing maintenance for company-owned systems and infrastructure.

Assess

Define the issue, scope, and solution

An expert review that delivers a clear understanding of the issue, a defined scope and solution, and an approach ready to implement.
Starting at
$65
per hour · 2-hour minimum
Credited toward Implement if you proceed
✓ Discovery call and goals review
✓ Device, server, cloud, hybrid, and Microsoft 365 review
✓ Backup and security posture check
What’s included
✓ Written findings and prioritized roadmap
✓ Follow-up walkthrough
✓ Optional project estimate
✗ Instant-response coverage
✗ Ongoing maintenance included
✗ Tool licensing included
✗ Guaranteed response window
Get Started →

Implement

Carry out the defined project

Defined project work you request directly or that comes out of an assessment, including implementation and cleanup across Microsoft and adjacent systems.
Starting at
$50
per hour · scoped before approval
✓ Scope defined by you or from Assess findings
✓ Microsoft 365, Entra ID, and access cleanup
✓ MFA, Exchange, OneDrive, SharePoint, and permission improvements
What’s included
✓ Windows device standards and documentation
✓ Backup gaps and recovery plan cleanup
✓ Practical handoff notes for your team
✓ Scheduled remote or on-site work blocks
✓ Clear before/after summary
✓ Maintenance recommendation
✗ Open-ended support queue
Get Started →

Maintain

Ongoing care, by the hour

Scheduled upkeep for the core IT environment after the baseline is understood and the major gaps are addressed. Choose a monthly block of hours that fits your needs.
Starting at
$90
per month
Monthly hour blocks (starting prices)
Hours / month Monthly Per hour Save
2 $90 $45 10%
4 $170 $42.50 15%
8 $320 $40 20%
12 $450 $37.50 25%

Savings compared with the Implement hourly rate.

✓ Scheduled monthly maintenance block
✓ Windows and Microsoft 365 hygiene review
✓ Backup and security spot checks
What’s included
✓ Documentation updates
✓ Small fixes when capacity allows
✓ Quarterly planning review
✓ Microsoft licensing, vendor, and tool recommendations
✓ Honest escalation guidance
✓ Additional project work quoted separately
✓ Limited user and device help as capacity allows
Get Started →

Choose one service or combine them. Assess, Implement, and Maintain are flexible options, not a required sequence. Scope, timing, and availability are confirmed before work begins. Discuss your needs →

Start with what your business depends on.

You do not need to know which service to choose. Start with the way your team uses technology, and we’ll help identify the right next step.

Your team mainly uses individual devices

Your day-to-day technology is centered around laptops, desktops, printers, Wi-Fi, email, and common office applications.

A practical starting point Start with Implement

We can troubleshoot, configure, standardize, or improve individual devices without requiring a server or larger shared environment.

Discuss a device-focused need

Your business depends on shared systems

Your team relies on Microsoft 365, identity and access, cloud services, servers, networks, shared storage, backups, or other connected systems.

A practical starting point Start with Assess

We’ll review how the environment fits together, identify risks and dependencies, and define the most useful priorities before larger changes begin.

Discuss your environment

Need help with one specific area?

A full environment review is not always necessary. We can also focus on a specific problem, skill, or piece of documentation.

Strengthen security habits

Practical guidance that helps your team recognize risks and use safer day-to-day practices.

Review Microsoft licensing

Clarify current plans, remove unnecessary overlap, and choose licensing that better fits the organization.

Clean up Microsoft 365

Improve permissions, MFA, sharing, administration, and the structure people rely on every day.

Document important systems

Create clear, usable notes for the systems, accounts, and processes the business depends on.

Questions before you start?

A few practical details about scope, timing, and ongoing support.

User and device issues can be included when they fit the scope and schedule, but the main service is assessment, implementation, modernization, and maintenance.

Tell us what’s getting in the way.

You do not need to know which service you need. We’ll help identify the right starting point.