Business IT Support & Implementation

Business IT services for a more reliable, productive team.

Straightforward options for assessing, improving, and maintaining the systems your team depends on. Choose the approach that fits your environment, priorities, and goals.

These options are for businesses that need hands-on help assessing, improving, and maintaining company-owned systems and infrastructure.

Assess
A technical review billed hourly for businesses that need to understand what is misconfigured, unmanaged, underused, or creating risk.
$105
starting at · per hour · 3-hour minimum
✓ Discovery call and goals review
✓ Device, server, cloud, hybrid, and Microsoft 365 review
✓ Backup and security posture check
✓ Written findings and prioritized roadmap
✓ Follow-up walkthrough
✓ Optional fix plan estimate
✗ Instant-response coverage
✗ Ongoing maintenance included
✗ Tool licensing included
✗ Guaranteed response window
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Fix
Hourly implementation or cleanup work for the IT issues slowing the business down, including Microsoft and adjacent systems.
$125
starting at · per hour · scoped before approval
✓ Scope defined from assessment findings
✓ Microsoft 365, Entra ID, and access cleanup
✓ MFA, Exchange, OneDrive, SharePoint, and permission improvements
✓ Windows device standards and documentation
✓ Backup gaps and recovery plan cleanup
✓ Practical handoff notes for your team
✓ Scheduled remote or on-site work blocks
✓ Clear before/after summary
✓ Maintenance recommendation
✗ Open-ended support queue
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Maintain
Scheduled upkeep for the core IT environment after the baseline is understood and the major gaps are addressed. Includes up to 2 hours of maintenance each month.
$250
starting at · per month
✓ Scheduled monthly maintenance block, up to 2 hours
✓ Windows and Microsoft 365 hygiene review
✓ Backup and security spot checks
✓ Documentation updates
✓ Small fixes when capacity allows
✓ Quarterly planning review
✓ Microsoft licensing, vendor, and tool recommendations
✓ Honest escalation guidance
✓ Additional project work quoted separately
✓ Limited user and device help as capacity allows
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💡 Need something custom? These are starting points. Scope, timing, and availability are confirmed before work begins. Talk to us →

Support for Different Environments

From individual devices to the wider environment.

Some businesses primarily need help with employee computers and general office devices such as printers, routers, and Wi-Fi access points. Others rely on servers, cloud services, identity, networks, and backups. We can work at either level, depending on what your business needs.

Option 01 is for device-focused environments. For broader environments, Assess, Fix, and Maintain is a flexible model, not a required sequence. Choose one service or use them together.

01 Device-focused environments Fix service for independent devices For businesses whose people primarily use separate computers and general office devices such as printers, routers, and Wi-Fi access points. This is the Fix service applied to a device-focused environment: setup, troubleshooting, standardization, and improvement without requiring a server or larger shared infrastructure.
For broader IT environments Assess, Fix, and Maintain For businesses using shared systems, servers, cloud services, identity, networks, or backups.
02 Assess the environment When you need to understand what is happening Review the environment at $105/hour with a 3-hour minimum, identify risks and dependencies, and get clear priorities and next steps.
03 Fix and improve what matters When you need hands-on implementation Complete defined cleanup, implementation, or improvement work at $125/hour after the scope is approved.
04 Maintain the environment When you need ongoing attention Keep reviews, documentation, updates, and improvements moving with up to 2 hours of scheduled work each month.
05 Use one service or combine them Support shaped around your priorities Assess, Fix, and Maintain can be selected individually or combined into a practical plan around your environment, needs, and schedule.
Services, Training & Documentation

Focused business services

Select a focused service, training session, or documentation project, or combine several around your environment and priorities.

Pricing is based on the scope of the work and confirmed before it begins.

01 Security Basics Session Practical staff guidance and safer habits
02 Microsoft Licensing Review Right-size plans and reduce confusion
03 Microsoft 365 Admin Cleanup Permissions, MFA, sharing, and structure
04 Documentation Pack Plain-English notes for key systems
05 Custom Project or Service Combination Several services together, or something not listed, shaped around your goals and environment
FAQ

Common Questions

How do support requests fit in?

User and device issues can be included when they fit the scope and schedule, but the main service is assessment, implementation, modernization, and maintenance.

Can this turn into ongoing maintenance?

Yes. Many clients start with an assessment or cleanup project, then move into a light monthly maintenance rhythm if it makes sense for both sides.

What happens if something is urgent?

Urgent issues are reviewed against current availability and severity. If the situation requires guaranteed rapid response, a dedicated MSP or vendor support plan may be the better fit.

What areas do you serve?

Most assessment, cleanup, planning, and maintenance work can be handled remotely. Local on-site visits are available by appointment when the work requires being there in person.

A practical next step

Let’s review what’s getting in the way.

Tell us what is slowing the business down. We will help define the right starting point.

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